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Spend R999+ & Enjoy FREE Delivery Across South Africa within 8-11 business days

Spend R999+ & Enjoy FREE Delivery Across South Africa within 8-11 business days

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Glow Theory SA

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Frequently Asked Questions

Everything you need to know about our brand

How does the LED face & neck device work?

Our LED face & neck device uses red and blue light therapy combined with 5 other light therapy modes, gentle vibration and heating massage to stimulate collagen production, improve skin elasticity, and reduce the appearance of fine lines. The device is designed for safe, at-home use with results within 2 weeks.

What is SilkTouch™ and how does it work?

SilkTouch™ is a portable, painless facial hair remover designed specifically for women. This innovative, lipstick-sized device is battery-operated and features an integrated LED light for precision targeting. It's perfect for removing unwanted facial hair from the upper lip, nose, ears, chin, and peach fuzz, as well as for managing mustache hair. The compact design makes it ideal for at-home use or on-the-go touch-ups. Simply charge the device, apply it to the desired area, and let the advanced technology gently and painlessly remove facial hair. SilkTouch™ delivers professional results in the comfort of your own home without the need for expensive salon visits.

How long does delivery take in South Africa?

We offer fast delivery across South Africa. Standard delivery takes 8-11 business days. Free shipping is available on orders over R799. Shipping is done via Aramex door-to-door.

What is your returns policy?

Your satisfaction is our priority.

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of receiving your package. We'll gladly arrange a replacement or refund once we've reviewed your request.

For hygiene and safety reasons, we cannot accept returns or exchanges on opened or used beauty devices, skincare products, or personal care items, unless they are faulty or damaged upon arrival.

If your item is eligible for a return, it must be:

Unused and in its original condition
Returned in the original packaging
Accompanied by proof of purchase

If you experience any issues with your order, our support team is here to help. Simply email us with your order number and clear photos of the item, and we'll work to resolve the issue as quickly as possible.

At Glow Theory, we're committed to making sure you shop with confidence and receive products you'll love.

Glow Theory SA

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Products

Glow Theory ClearPoint™️ Microneedle Patches

Glow Theory ClearPoint™️ Microneedle Patches

Regular price R 349.00 Sale price R 199.00
Glow Theory Glow Ritual™ Facial Sculpting Collection

Glow Theory Glow Ritual™ Facial Sculpting Collection

Regular price R 899.00 Sale price R 549.00
Glow Theory LumiLift™ 7-in-1 LED Face & Neck Sculptor

Glow Theory LumiLift™ 7-in-1 LED Face & Neck Sculptor

Regular price R 2,199.00 Sale price R 1,099.00
Glow Theory PurePulse™ Sonic Cleansing Brush

Glow Theory PurePulse™ Sonic Cleansing Brush

Regular price R 699.00 Sale price R 449.00